cardtart: The official blog of cardtart.com

Tuesday, January 16, 2007

Cash machines and ill winds

Following on from unlikely corporate excuses like leaves on the line, the wrong type of rain and the like, Halifax came up with a corker last week.

Last Thursday, people using some Halifax cash machines had their cards swallowed by the hole in the wall machine due to a technical glitch. Upon contacting a presumably busy customer helpline they were told that was all down to the strong wind conditions.

An official spokesperson subsequently confirmed that the wind wasn't really the cause, it was just an off the cuff remark from a call centre operative that spread rapidly.

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